All data are written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.
All Placester customer websites are protected by SSL/HTTPS encryption at no additional charge. This ensures that your customers’ data is kept as secure as your own in our platform.
Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS. Within our firewalled private networks, data may be transferred unencrypted.
Any files which you upload to us are stored and are encrypted at rest. Our application databases are generally not encrypted at rest — the information you add to the applications is active in our databases and subject to the same protection and monitoring as the rest of our systems. Our database backups are encrypted according to the latest standards.
Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.
All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.
We have a team dedicated to maintaining your account’s security on our systems and monitoring tools we’ve set up to alert us to any nefarious activity against our domains. To date, we’ve never had a data breach.
We also audit internal data access. If a Placester employee wrongly accesses customer data, they will face penalties ranging from termination to prosecution. Again, to our knowledge, this hasn’t happened.
We’ve been around the block and we’ve seen a lot of companies come and go. Security isn’t just about technology, it’s about trust. Since 2011, we’ve worked hard to earn the trust of tens of thousands of real estate companies nationwide. We’ll continue to work hard every day to maintain that trust. Longevity and stability are core to our mission at Placester.
Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please email firstname.lastname@example.org