Introduction

At Placester, we strive to give you the best and most reliable WordPress real estate website possible, but every once in a while you may have some questions or want to pass on an issue. The best way to relay this information is to submit a support ticket by emailing our support team.

How do I submit a support ticket?

If you have a question or you find a bug the best place to send it is support@placester.com. Including the following items will ensure that we can diagnose and resolve your issue as fast as possible.

  1. The email address associated with your account
  2. The URL of your website
  3. The theme that you are using
  4. A specific description of what you want to do; or if it is a bug, what you were trying to do and what happened
  5. A screenshot of the issue if available

With those five items we can quickly and efficiently help you out.

And again, send the question to support@placester.com.