At Placester, we strive to give you the best and most reliable WordPress real estate website possible, but every once in a while you may have some questions or want to pass on an issue. The best way to relay this information is to submit a support ticket by emailing our support team.
How do I submit a support ticket?
If you have a question or you find a bug the best place to send it is firstname.lastname@example.org. Including the following items will ensure that we can diagnose and resolve your issue as fast as possible.
- The email address associated with your account
- The URL of your website
- The theme that you are using
- A specific description of what you want to do; or if it is a bug, what you were trying to do and what happened
- A screenshot of the issue if available
With those five items we can quickly and efficiently help you out.
And again, send the question to email@example.com.